Beckett sets a three-phase plan to restore its sites
Beckett's October 2 update sets a three-phase plan for its offline sites, with cert look-up and pop reports in Phase 1. Its online form lists only Express.
By the Rip.fan Editorial Team.
Published 5 min read
Beckett said in an update dated October 2, 2026 that it took its websites and app offline after it detected “suspicious technical activity” during planned work on its older IT systems. The same update sets out a three-phase plan to bring the platforms back, starting with customer accounts, online submissions, certificate look-up and population reports.
The update gives no date for any phase. It says the rebuilt platforms will come back over the coming weeks. Beckett also says its forensic review, run with outside security experts, has found no evidence that sensitive customer information was affected, and that the review is why the outage has run this long.
For anyone who owns or is buying a BGS slab, the update says that the cards in Beckett’s custody remain secure at its facility, and that certification records, grade records and historical population data are intact. Beckett’s status page adds that orders already received are still moving through grading, with progress sent by email.
What is offline and when it comes back
The table sorts Beckett’s services by the phase in which the update says each one comes back. The status column shows what Beckett’s two notice pages say as read on October 12, 2026.
| Service | Status on October 12, 2026 | Planned phase |
|---|---|---|
| Customer accounts | Unavailable | Phase 1 |
| Online Submission Center | Unavailable; a temporary form takes Express orders | Phase 1 |
| Certificate look-up | Unavailable | Phase 1 |
| Pop reports | Unavailable | Phase 1 |
| Online Price Guide | Unavailable; subscriptions extended by 60 days | Phase 2 |
| Marketplace | Unavailable | Phase 2 |
| Beckett Authentication Services | New submissions unavailable | Phase 3 |
| Mobile app | Unavailable | Phase 3 (app updates) |
| Orders already at Beckett | Still being graded, with email updates | Not affected |
The update also places the Dealer Admin portals in Phase 2. Online order tracking may also be down, Beckett says, so its automated emails are the way to follow an order for now.
How to submit cards while the site is down
Beckett’s status page says Express is available online through a temporary submission form, and the form lists no other service. Base and Standard submissions are paused, with a waitlist for anyone who wants an alert when they reopen. Beckett says the pause lets it focus on existing orders and keep its estimated turnaround times.
The temporary form sets these terms:
- Price and speed. Express costs $79.95 a card, with an estimate of 15 business days. A card graded 10 gets subgrades and a $3 upgrade fee.
- Add-ons. Each autographed card costs $5 more, and each oversized card, larger than 3 by 5 inches, costs $8 more.
- Limits. One submission holds up to 100 cards of one type: sports, or non-sports and TCG.
- Insurance. The form charges $1.50 for every $100 of declared value. Shipping is worked out when Beckett sends the invoice.
- Payment. The form takes no payment details. Beckett reviews the order once the cards arrive, then emails a link to pay.
- Where. Orders go only to Beckett’s headquarters in Plano, Texas. Online submissions to Beckett EU are not available.
As a worked example, 10 cards on Express with $1,000 of declared value come to $799.50 in grading fees and $15 in insurance, or $814.50 before shipping and sales tax. That assumes no autographed or oversized cards and no card graded 10. Our grading cost calculator quotes other graders’ fees for a card’s value and a card count.
Collectors near Plano can still drop off eligible new submissions and pick up finished orders at Beckett’s office if they book a time in advance, and Beckett is still taking eligible in-person submissions at events where it offers them.
Checking BGS slabs during the outage
The main gap for buyers is checking. Until Phase 1 is back, a BGS cert number cannot be checked through Beckett’s online look-up, and Beckett’s population counts cannot be looked up there either. Beckett’s update says those records are intact, so the gap is access, not lost data.
For submitters, the choice online is narrow. Express is open at $79.95 a card, and Base and Standard are on a waitlist with no reopening date.
What to do
- If you are buying a BGS slab now, ask the seller for sharp photos of the front, back and label, and buy where your purchase is covered if the item is not as described. Our guides to checking a graded card’s cert and spotting a fake slab cover what you can check yourself.
- Note the cert number of any BGS slab you buy, and look it up once Beckett restores certificate look-up.
- If you have an order at Beckett, watch your email for its automated status updates.
- If you hold a Beckett account, Beckett recommends a strong, unique password and two-factor authentication where it is offered.
How we checked
The details come from Beckett’s tech update dated October 2, 2026, its service status page and its temporary submission form, all read on October 12, 2026. On the same day, Beckett.com’s card look-up, population report, price guide and marketplace addresses redirected to the notice page. The worked example is Rip.fan’s arithmetic from the form’s rates. Beckett’s pages give no date for when the platforms went offline or for when Base and Standard were paused. Our editorial policy explains how we work.